Gruftiladen
Business owner: Alexandra Schnack
Straße der Jugend 18
14974 Ludwigsfelde
Germany
Email: info@gruftiladen.de
Phone: +49 1577 1900989
(No telephone order service. Please see the notes below.)
Do you have questions? We are happy to help.
The fastest and easiest way to reach our customer service team is by email or via our contact form.
Most issues can be resolved quickly and easily by email:
Tax Information
Tax number: 050/270/01337 (Luckenwalde Tax Office)
VAT identification number: DE218879326
Please note that our logistics operations are exclusively designed for mail-order sales in order to offer competitive prices and full service. For this reason, we are not able to serve customers on site.
Collection of goods and payment in cash are therefore not possible.
We ship via Deutsche Post, DHL, or Hermes in discreet packaging with neutral sender details.
Information on Online Dispute Resolution
The European Commission provides a platform for online dispute resolution at:
http://ec.europa.eu/consumers/odr
This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts involving consumers. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
About Us
For more than ten years, we have successfully specialised in the sale of magic books, incense, witchcraft supplies, and accessories for alternative lifestyles at particularly competitive prices.
We operate exclusively online, so you will not find us behind a shop counter. However, you are welcome to visit us on Facebook, Instagram, or TikTok if you would like to follow us.