Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without stating any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, take possession of the goods.
Where several goods ordered in a single order are delivered separately, the period begins on the day on which you or a third party designated by you, other than the carrier, take possession of the last item.
To exercise your right of withdrawal, you must notify us:
Gruftiladen
Business owner Alexandra Schnack
Straße der Jugend 18
14974 Ludwigsfelde
Germany
Email info@gruftiladen.de
Phone +49 1577 1900989
by means of a clear statement of your decision to withdraw from this contract, for example by a letter sent by post or by email. You may use the model withdrawal form below, but this is not mandatory.
We will promptly confirm receipt of your withdrawal, for example by email.
To comply with the withdrawal deadline, it is sufficient for you to send the notice before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs, except for any additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us, without undue delay and in any event no later than fourteen days from the day on which we receive notification of your withdrawal.
We will make the reimbursement using the same means of payment as you used for the original transaction unless expressly agreed otherwise. You will not be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us at:
Gruftiladen
Business owner Alexandra Schnack
Straße der Jugend 18
14974 Ludwigsfelde
Germany
without undue delay and in any event no later than fourteen days from the day on which you informed us of your decision to withdraw. The deadline is met if you dispatch the goods before the fourteen-day period expires.
You shall bear the direct costs of returning the goods.
You are only liable for any reduction in the value of the goods if this results from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.
Model Withdrawal Form
If you wish to withdraw from the contract, please complete and return this form.
To:
Gruftiladen
Business owner Alexandra Schnack
Straße der Jugend 18
14974 Ludwigsfelde
Germany
Email info@gruftiladen.de
Phone +49 1577 1900989
I or we hereby withdraw from the contract concluded by me or us for the purchase of the following goods
Ordered on / received on
Name of consumer
Address of consumer
Signature of consumer (only if submitted on paper)
Date
Delete as appropriate